HELPING ROAD MAINTENANCE ORGANISATIONS MEET THEIR PROGRAMS AND KPIS BY POSITIONING TRAFFIC MANAGEMENT
 
 

Altus provides traffic management services in the support of maintenance or improvement of assets including roads, bridges, tunnels, buildings and public spaces.

For more than a decade we have worked with maintenance organisations including RMS, TMR QLD, MainRoads WA, VicRoads, DPTI, Broadspectrum, Ventia, Boral, Downer, Fulton Hogan and Transurban, supporting their teams in the planning and safe maintenance of community assets, across every conceivable work environment.

 

OVERVIEW

  • Customer Imperatives

    • Want the traffic management program to be aligned with the construction program

    • Want to be able to book/cancel/change traffic management requirements at short notice

    • Want provisioning to be accurate, such that there is no delay to accessing the infrastructure

    • Want advocacy services to approving authorities to obtain favourable conditions

    • Want full compliance with overarching management plans for quality, safety and training

    • Want staff to be consistent

    • Want value as most infrastructure projects are highly cost competitive

    • Want compliant, supporting documentation to support commercial operations

    • Want responsiveness when an issue is raised

    • Delivery Focus

      • Traffic management is able to be booked and cancelled efficiently and changed on short notice

      • Projects are provisioned correctly with the necessary plans and permits in place to allow work to commence on schedule

      • Staff are onsite at the correct time with the correct equipment

      • Staff follow processes correctly in accordance with overarching management plans for safety, quality, the environment and training

      • Staff are professional and physically engaged with the movement of people, vehicles and contractors onsite

      • Invoicing is correct and supported by documentation in accordance with customer requirements

KEY VALUE PROPOSITIONS

  • Technical/Safety

    • Altus has demonstrable expertise in the safe management of traffic for the full range of locations and environments in which maintenance work is undertaken

    • Altus is intimate with the Australian provisioning landscape, ensuring the correct permits and licenses are in place to commence work

    • Altus often shares worksites with other subcontractors and works collegiately to promote safety and efficiency

    • Altus ensures that overarching safety, quality, environmental and training requirements are implemented and evidenced onsite

    • Altus is proactive in the identification and management of potential safety concerns

    • Altus supplies people and equipment who are most suited to the profile, location and timing of projects

    • Altus supervises and audits their teams to identify opportunities for continuous improvement

    • Altus uses and promotes novel equipment and methodologies that promote safety

    • Altus has been independently accredited in WHS and Quality since 2005

    • Commercial

      • Altus delivers timely and rapid traffic control setups to give contractors more time on the project

      • Altus considers opportunities in the planning stage to manage traffic more efficiently and cost effectively

      • Altus has the scale and capacity to service peaks in demand on short notice, including incident response

      • Altus identifies strategic opportunities to provision for multiple weeks, providing maximum flexibility to customers for the timing and location of their work

      • Altus works with customers to meet requirements for invoicing and supporting documentation in support of commercial operations

      • Altus facilitates short notice cancellations without financial penalty

      • Reputational

        • Altus provides professional and courteous staff that reflect well on a customer brand

        • Altus uses a modern, well maintained fleet and associated traffic equipment to convey professionalism and enhance perceptions of the customer

        • Altus operates in accordance with Australian standards and state regulations for traffic management services and do not put customer reputations at risk

        • Altus management is responsive and transparent in the resolution of concerns, incidents or issues

        • Cultural

          • Altus seeks to understand customer imperatives intimately, so as to meet these imperatives through every level of our organisation

          • Altus encourages the induction of site specific staff to align customer cultures

          • Altus is proactive in their advice and support of customer imperatives to contribute to their success

          • Personal

            • Altus values relationships

            • Altus provides personalised, responsive and senior level support for urgent customer requests

            • Altus is responsive and respectful of customer chains of command

Start a conversation to discover how Altus can help you deliver.